The Cycling Tips VeloClub Cashback Program Terms & Conditions

1.   Definitions

a.   The Cycling Tips VeloClub Cashback program means the rewards program under which a VeloClub member earns VeloClub Cash on Qualifying Transactions and qualifies for VeloClub Cash under these Terms and Conditions.

b.   VeloClub Cash means the reward credit which is earned from qualifying transactions and can be used under these Terms and Conditions.

c.   Participant means those companies (and other persons) who have agreed with us to provide VeloClub Cash to VeloClub members and additional members under the VeloClub program.  

d.   Qualifying Transaction means a transaction with a Participant for goods or services on which the Participant issues VeloClub Cash.

e.   Related Bodies Corporate has the same meaning as in the Corporations Act 2001.

f.   Terms and Conditions means this document, and any other documents referred to in it

2.   Membership of Cycling Tips VeloClub Cashback

a.   To be a member of the VeloClub Cashback program, you must be a member of the Cycling Tips VeloClub

b.   We reserve the right to refuse membership at its discretion.  

3.   Your obligations

a.   Using your VeloClub Cashback membership during a transaction in accordance with 1.1 above constitutes acceptance of these Terms and Conditions.

b.   It is your responsibility to inform us if your personal details change (including, but not limited to, your address, email address or phone number). If VeloClub Cashback do not have your correct details, VeloClub Cashback may not be able to contact you about your account or send you offers and VeloClub Cashback may also restrict operations on your account (such as redemption).

c.   The VeloClub Cashback membership is not transferable, and remains the property of VeloClub.Cashback

d.   You may terminate your membership at any time and for any reason by contacting us.

4.   General

a.   VeloClub Cashback may make any change to its Terms and Conditions, including, without limitation:

i)     the range of participating retailers and qualifying transactions;

ii)    the range of VeloClub Cashback offered;

iii)   the period for expiry of the VeloClub Cashback :

iv)   the fees applicable to any and all elements of the VeloClub Cashback program

b.    VeloClub Cashback will give you notice of any change to the Terms and Conditions or as set out in 5.1, at our sole discretion:

i)     via the VeloClub Cashback website; and/or

ii)    by direct communications sent to members.

c.    In addition to the right to terminate in 3.6, VeloClub Cashback may terminate your VeloClub Cashback membership immediately and without notice where you:

i)     fail to comply with these Terms and Conditions;

ii)    provide misleading information or make any misrepresentation to us or to any participating retailers in connection with VeloClub Cashback ;

iii)   are abusive or offensive to any of our or our participating retailers

d.   Where your VeloClub Cashback membership is terminated, you will cease to be entitled to earn and redeem any VeloClub cashback .

e.   Respecting your personal information is very important to us. The VeloClub Cashback Privacy Statement forms part of these Terms and Conditions. The VeloClub Cashback Privacy Statement sets out what personal information VeloClub Cashback collect, how VeloClub Cashback use it, to whom VeloClub Cashback may disclose it and what your privacy choices are. Our Privacy Statement is available on the VeloClub Cashback website.

f.   VeloClub Cashback will not be liable to members for the termination of the VeloClub Cashback program including (without limitation) for any VeloClub cash in your account at the time of termination.

g.    Any liability VeloClub Cashback may have to you in negligence, breach of contract or otherwise, and all conditions and warranties as to the condition, suitability, quality, fitness or safety of any goods or services supplied by VeloClub Cashback whether express or implied by statute, are excluded to the extent permitted by law, and, where liability cannot be excluded, our liability to you will in all cases be limited to:

i)     the cost of re-supplying the goods or services or repairing, or paying the costs of repairing, the goods;

ii)    reinstating VeloClub Cashback in dispute; or,

iii)   where the dispute relates to a reward, the value required to redeem the reward.

h.   Any tax, liability, or duty incurred by a member arising from a member's participation in the VeloClub Cashback program is the responsibility of the member.

i.  Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law.

5.   Terms and conditions for specific types of VeloClub Cashback

a. The terms and conditions that for each VeloClub Cashback reward are provided in the communication surrounding the provision of that reward

b. These conditions are subject to the General Terms & Conditions in clause 4

c. The VeloClub Cashback membership is active as soon as the member joins the CyclingTips VeloClub or is advised on their joining. If the membership has been cancelled or has expired then there is no entitlement to VeloClub Cashback

6.  Expired, cancelled or inactive memberships

a.  The expiry date if any will be advised to the member. Once that date is reached, the membership is no longer activated. And all VeloClub Cashback balances will be voided

b.  If a VeloClub Cashback membership is cancelled either by VeloClub Cashback or by the member then all VeloClub cash balances will be voided

c. If there is no VeloClub Cashback earned by a member for a consecutive period of 12 months, then their membership can be cancelled. And any VeloClub Cashback balance will be voided.

7.   Fees and charges

a.  There is no joining fee

b.  There is a monthly fee of $1 which is charged only when there is a balance in the members VeloClub cash account at the end of each month. If there is a zero balance or if the member has not earned any VeloClub Cash, there is no fee.

c.  There may be an admin fee for the delivery of eGift Cards which is included in the purchase price for eGift Cards. This fee varies depending on the eGuft Card chosen

d.  a processing fee may apply for the redemption of the VeloClub Cash back balance. This fee varies depending on the redemption method chosen

e. Fees and charges are subject to change without notice as per the General Conditions in clause 4

8.   Use of VeloClub Cashback

a. VeloClub Cashback is earned as outlined in the Definitions

b. VeloClub Cashback is available for use by the members provided their membership is active at the time of use. Expired, cancelled or inactive cards are defined in clause 6

c. VeloClub Cashback can only be redeemed by the member as outlined in the VeloClub Cashback website